DTE Code of Conduct – Policy & Procedures
Participation within Down to Earth (Victoria) Co operative Society Ltd (DTE) is governed by the following policy and procedures to encourage mutual respect, inclusiveness and community development, while also providing a safe space for everyone to participate without intimidation or abuse.
When using mailing lists, online forums, social networks or participating in chaired teleconference meetings, or chaired face-to-face meetings, please follow these rules:
Code of Conduct
For email exchanges, online forums and social networks:-
1. Observe the rules of netiquette .
2. Do not use profanity or offensive language.
3. Do not send messages that are deliberately hostile and insulting to other users.
4. If your message is directed at just one or two members of a list or group, take the matter off the list or group, and post to them directly without copying to the list or group.
5. Do not trade insults with other users. If a posting offends you, take the matter up with the poster directly off list, or Lodge a complaint or report an incident for review and arbitration.
6. Do not send spam or automated "out-of-office" or "vacation" messages to the list.
7. Do not forward emails or make representations on behalf of currently suspended users.
8. Send all of your e-mails in English. Only use other languages on mailing lists where that is explicitly allowed.
9. Do not send subscription or unsubscription requests to the list address itself; email the list administrator instead.
10. Avoid sending large attachments.
11. When replying to messages on the mailing list, do not send a carbon copy (cc) to the original poster, unless they explicitly request to be copied.
12. Administrators of lists, forums and social network groups are also required to follow and enforce the Code of Conduct as well as follow the recommendations resulting from complaint review and arbitration.
For chaired teleconferences, or chaired face-to-face meetings:-
1. Respect the authority of the Chair at all times.
2. Do not use profanity or offensive language.
3. Do not act in a manner that is deliberately hostile and insulting to other participants.
4. Do not trade insults with other participants. If the behaviour of another participant offends you, take the matter up directly with that participant outside of the meeting, or bring it to the attention of the Chair.
5. Communicate in English. Only use other languages in meetings where that is explicitly allowed.
6. Do not monopolise the time of the meeting. Make your point and defer to other participants so they can contribute their opinions.
7. Once a consensus has been achieved and agreed, accept that consensus and allow the meeting to move on to other matters.
For onsite working bees, setup/pack down and community meetings:-
1. Respect where there is community ratified Coordinator roles.
2. Try to place yourself in another Coordinators shoes before initiating a disagreement discussion.
3. Try to speak directly to a Coordinator to resolve any conflicts or concerns you may have regarding a works schedule.
4. Do not hesitate to speak to the Coordinator (or another Volunteer) if you feel that a Coordinator is directing an unsafe works program.
5. Do not use profanity or offensive language.
6. Do not act in a manner that is deliberately hostile and insulting to other Volunteers.
7. Do not trade insults with other Volunteers. If the behaviour of another Volunteer offends you, take the matter up with that Volunteer privately either on a break or after work times ; or bring it to the attention of a Coordinator if you feel intimidated.
8. Communicate in English. Only use other languages in works programs where that is explicitly allowed.
9. Be aware that NOT talking directly to another Volunteer about your concerns disables their ability to resolve or clarify the scenario with you and may make the issue worse for all concerned.
1. Do not physically touch another person without first seeking consent.
2. Do not take DTE property you are not authorised to.
3. Do not visit DTE properties without proper authorisation.
Breach of Code of Conduct
The complaint will be assessed within 48 hours with reference to this Code of Conduct by three
independent reviewers who will form a majority decision and respond as follows:
For a confirmed breach relating to any of the code categories, reviewers may recommend any of the
- Verbal or written warning regarding behaviour
- Temporary suspension of the individual’s rights to participate in the relevant list/forum/group, for a period of between one (1) week and twelve (12) months
- Permanent suspension of the individual’s rights to participate in the relevant list/forum/group
As mature adults, it is expected that people in conflict will resolve it amicably directly with each other, or where parties request it, seek formal mediation through delegation from DTE Board of Directors.
In the event of a dispute or complaint involving a reviewer, that reviewer must abstain from the reviewing process and his or her alternate reviewer substituted.
Confirmed breaches of the Code of Conduct shall be reported to DTE Board of Directors including recommended action.
When the suspension period is up, the offender may resume participation with full privileges.
The DTE Board of Directors shall appoint three (3) reviewers as well as three (3) alternates. These appointments may change as and when the DTE Board of Directors deems appropriate.
**Currently the code of Conduct is being reviewed. We are considering new models such as - https://www.contributor-covenant.org. If you would like to be part of the conversation please visit our forum, Members Facebook group or email conduct(at)dte.coop
You can watch the video of the recent discussion on code of Conduct here
CONTRIBUTOR COVENANT CODE OF CONDUCT
We as members, contributors, and leaders pledge to make participation in our community a harassment-free experience for everyone, regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, level of experience, education, socio-economic status, nationality, personal appearance, race, religion, or sexual identity and orientation.
We pledge to act and interact in ways that contribute to an open, welcoming, diverse, inclusive, and healthy community.
Examples of behavior that contributes to a positive environment for our community include:
- Demonstrating empathy and kindness toward other people
- Being respectful of differing opinions, viewpoints, and experiences
- Giving and gracefully accepting constructive feedback
- Accepting responsibility and apologizing to those affected by our mistakes, and learning from the experience
- Focusing on what is best not just for us as individuals, but for the overall community
Examples of unacceptable behavior include:
- The use of sexualized language or imagery, and sexual attention or advances of any kind
- Trolling, insulting or derogatory comments, and personal or political attacks
- Public or private harassment
- Publishing others’ private information, such as a physical or email address, without their explicit permission
- Other conduct which could reasonably be considered inappropriate in a professional setting
Community leaders are responsible for clarifying and enforcing our standards of acceptable behavior and will take appropriate and fair corrective action in response to any behavior that they deem inappropriate, threatening, offensive, or harmful.
Community leaders have the right and responsibility to remove, edit, or reject comments, commits, code, wiki edits, issues, and other contributions that are not aligned to this Code of Conduct, and will communicate reasons for moderation decisions when appropriate.
This Code of Conduct applies within all community spaces, and also applies when an individual is officially representing the community in public spaces. Examples of representing our community include using an official e-mail address, posting via an official social media account, or acting as an appointed representative at an online or offline event.
Instances of abusive, harassing, or otherwise unacceptable behavior may be reported to the community leaders responsible for enforcement at [INSERT CONTACT METHOD]. All complaints will be reviewed and investigated promptly and fairly.
All community leaders are obligated to respect the privacy and security of the reporter of any incident.
Community leaders will follow these Community Impact Guidelines in determining the consequences for any action they deem in violation of this Code of Conduct:
Community Impact: Use of inappropriate language or other behavior deemed unprofessional or unwelcome in the community.
Consequence: A private, written warning from community leaders, providing clarity around the nature of the violation and an explanation of why the behavior was inappropriate. A public apology may be requested.
Community Impact: A violation through a single incident or series of actions.
Consequence: A warning with consequences for continued behavior. No interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, for a specified period of time. This includes avoiding interactions in community spaces as well as external channels like social media. Violating these terms may lead to a temporary or permanent ban.
3. Temporary Ban
Community Impact: A serious violation of community standards, including sustained inappropriate behavior.
Consequence: A temporary ban from any sort of interaction or public communication with the community for a specified period of time. No public or private interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, is allowed during this period. Violating these terms may lead to a permanent ban.
4. Permanent Ban
Community Impact: Demonstrating a pattern of violation of community standards, including sustained inappropriate behavior, harassment of an individual, or aggression toward or disparagement of classes of individuals.
Consequence: A permanent ban from any sort of public interaction within the community.
This Code of Conduct is adapted from the Contributor Covenant, version 2.0, available at https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
Community Impact Guidelines were inspired by Mozilla’s code of conduct enforcement ladder.